Customer Service

We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below.

Phone: (877) 917-PETS (7387)
Hours: Monday – Friday, 9am-5pm

Neater Pets
2 Great Valley Parkway

Suite 100

Malvern, PA 19355

Fill out the form below to order your Neater Bag™ Dispenser now!

*Indicates Required Field

STEP 1:
Choose Your Designs:

Dispenser #1:

Black & White Diamond

Blue Bone

Green Plaid

Pink Chevron

Dispenser #2:

2nd Neater Bag Dispenser - Black & White Diamond

2nd Neater Bag Dispenser - Blue Bone

2nd Neater Bag Dispenser - Green Plaid

2nd Neater Bag Dispenser - Pink Chevron

STEP 2:
Select your Free Neater Feeder Bonus Offer

Neater Feeder - Cat/Small Dog - Free with purchase, just pay separate $9.99 P&H added at checkout

Neater Feeder - Medium/Large Dog - Free with purchase, just pay separate $19.99 P&H added at checkout

No, thanks. I do not want to receive a
Free Neater Feeder at this time

STEP 3:
Review your order

Item	Quantity	Price
Estimated Order Subtotal		$0

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OFFER DETAILS:
Receive two (2) Neater Bag™ Dispensers, each with 30 bags, plus receive an additional 6 pack of bags (90 bags), all for just $19.99 plus $6.99 processing and handling. That's a total of 2 dispensers and 150 bags. As an option, you may also add a FREE Neater Feeder™ Express to your order, you just pay the separate processing and handling - $9.99 P&H for the Small (for Cats/Small dogs), or $19.99 P&H for the Large (for Medium/Large dogs). Limit 1 Neater Feeder™ per order. Special Neater Feeder™ offer is only available with your purchase of the main Neater Bag™ dispenser offer.

Tax will be applied to orders shipping to Michigan, Pennsylvania and Virginia. Additional $10 shipping to Alaska and Hawaii.

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Shipping

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Shipping Policy

This product will ship within 30 days from the time the order is processed and will be mailed via UPS. If you have any questions concerning the status of your order, please contact our customer service department.
Returns

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Return Policy

Return Policy:
Any item can be returned provided it is clean and in the original packaging. Processing and Handling is non-refundable.

1. Returns must be made within 30 days of purchase.

2. All returns require a Return Merchandise Authorization (RMA) number which you may request from our customer service department by calling 610-296-4970 or toll-free 877-917-7387. You may also e-mail your request to info@neaterpets.com with the reason for your return.

3. You may request a copy of our return form from info@neaterpets.com. In addition to the Return Form, please include a copy of your receipt or invoice with the RMA clearly marked on both the invoice and the outside of the box when you send your item to us.

4. Customer will be responsible and must prepay for any shipping charges to return the item(s) to us.

6. If your item is defective you must call us at 610-296-4970 or toll-free at 877-917-7387 to arrange for a warranty claim.

You may contact us by email at info@neaterpets.com.

We will not accept returns without a valid RMA. All return items must be in clean condition in their original packaging.

Your return request will be handled promptly once your item is received with the required information.
Security

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Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
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Customer Service

Order Extra Bags Today and SAVE!

How many additional Neater Bag™ sets would you like?

You need make choice of dispensers!

Priority Processing

Would you like priority processing for only $4.99?

Need to add another size Neater Feeder to your order?

Shipping Policy

Return Policy

Security Policy